Privacy Policy — How jili333 Collects, Uses & Protects Your Personal Data

1. Introduction & Data Controller

1.1 This Privacy Policy describes how jili333 ("jili333", "we", "us", "our"), operator of the online casino and sportsbook platform at jili333.vu, collects, uses, stores, shares, and protects personal data provided by or collected about players and visitors ("you", "your") in connection with your use of the jili333 platform and services.

1.2 jili333 is the data controller in respect of personal data processed under this policy. We are operated under international gaming authority licensing, which imposes binding requirements on how we handle player data, including minimum retention periods, KYC obligations, and anti-money laundering record-keeping requirements.

1.3 This policy applies to all personal data collected through the jili333 website at jili333.vu, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.

1.4 By registering an account with jili333 or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein.

2. Personal Data We Collect

2.1 jili333 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (Malaysian IC / MyKad number, MyTentera number, or passport number).
• Contact Data: Email address, residential address (including postcode and state within Malaysia or international equivalent), and mobile telephone number.
• Account Data: Username, encrypted password, account preferences, communication preferences, and self-exclusion or responsible gaming settings.
• Financial Data: Payment method details (e-wallet identifiers such as Touch 'n Go eWallet or Boost account IDs, DuitNow registered number, bank account details for FPX transfers), deposit and withdrawal transaction records, and wallet balance history.
• KYC Documentation: Copies of government-issued photo identification, proof of address documents, and proof of payment method, as required to fulfil our identity verification obligations.
• Technical Data: IP address, device identifier, browser type and version, operating system, referring URL, and time zone.
• Usage Data: Game play history, bet records, session duration, platform navigation data, and feature interactions.
• Communications Data: Records of your communications with the jili333 support team via live chat, email, or any other channel.

2.2 jili333 does not collect sensitive personal data (such as biometric data, health data, or political opinions) except where strictly required by our KYC obligations (for example, in limited circumstances where identity verification requires analysis of a document photograph).

3. How We Use Your Personal Data

3.1 jili333 uses your personal data for the following purposes:

• Account Management: Creating and maintaining your player account, authenticating your identity upon login, and managing your account preferences and responsible gaming settings.
• Transaction Processing: Processing deposits, withdrawals, and internal wallet transfers in Malaysian Ringgit (MYR) via supported payment methods.
• KYC & Age Verification: Verifying that you are aged 21 or above and that your identity and payment methods are legitimate, as required by our licensing obligations.
• AML Compliance: Monitoring transactions for potential money laundering, terrorist financing, or other financial crime indicators, and reporting to relevant authorities where legally required.
• Customer Support: Responding to support requests, resolving account queries, and investigating complaints.
• Platform Improvement: Analysing aggregated usage data to identify technical issues, improve the user interface, and develop new features for the jili333 platform.
• Marketing (with consent): Sending promotional offers, new game announcements, and loyalty programme updates to players who have opted in to marketing communications.
• Fraud Prevention: Detecting and preventing fraudulent activity, duplicate accounts, and abuse of the jili333 platform or its bonus systems.
• Legal Compliance: Complying with applicable laws, responding to lawful requests from regulatory authorities, and enforcing our Terms & Conditions.

4. Legal Basis for Processing

4.1 jili333 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under our Terms & Conditions, including account management, transaction processing, and customer support.
• Legal obligation: Processing required to comply with our licensing conditions, KYC requirements, AML obligations, and other applicable legal or regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications, which you may withdraw at any time as described in Section 10.

5. Data Sharing & Third-Party Disclosure

5.1 jili333 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

5.2 jili333 may share your personal data with the following categories of recipients, strictly as necessary to deliver the jili333 service:

• Payment service providers: Including DuitNow, Touch 'n Go eWallet, Boost, FPX, and participating Malaysian banks (Maybank, CIMB, Public Bank, and others), for the purpose of processing your financial transactions.
• Game software providers: Including JILI, PG Soft, Pragmatic Play, and other certified studios, to the extent necessary to deliver the games you play and to process related bet and outcome records.
• KYC and identity verification providers: Third-party services engaged to verify identity documents and confirm age eligibility.
• Cloud infrastructure and technology providers: Hosting, database, and security service providers engaged to operate the jili333 platform, all bound by contractual data processing obligations.
• Regulatory and law enforcement authorities: Where required to comply with our licensing obligations, a court order, or other lawful legal process.

5.3 All third-party service providers engaged by jili333 are required to process personal data only for the specified purpose and in accordance with applicable data protection standards.

6. International Data Transfers

6.1 jili333's platform infrastructure may involve the transfer of personal data to servers or service providers located outside of Malaysia. Where such transfers occur, jili333 ensures that appropriate safeguards are in place, including contractual protections that require the receiving party to maintain standards equivalent to those applied by jili333 under this policy.

6.2 By using the jili333 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside of Malaysia.

7. Cookies & Tracking Technologies

7.1 jili333 uses cookies and similar tracking technologies to operate the platform, maintain session state, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function, including session authentication, login state, and security tokens. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymised information about how players navigate the platform, allowing us to identify and fix usability issues and improve content organisation.
• Preference cookies: Store your display and language preferences so they persist between sessions.

7.2 jili333 does not use advertising or retargeting cookies that track your behaviour across third-party websites.

7.3 You may configure your browser to block or delete cookies, but note that disabling strictly necessary cookies will prevent you from logging in to your jili333 account.

8. Data Retention

8.1 jili333 retains personal data for as long as your account is active and for such period thereafter as is required by our legal and licensing obligations.

8.2 Minimum retention periods applicable under our licensing conditions include:

• Transaction records and bet history: minimum 5 years from the date of the transaction;
• KYC documentation and identity verification records: minimum 5 years from account closure;
• Customer support communications: minimum 3 years from the date of the communication.

8.3 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with an individual player.

9. Security Measures

9.1 jili333 implements technical and organisational security measures proportionate to the sensitivity of the data processed. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jili333's servers;
• Encryption of sensitive data fields at rest within jili333's databases;
• Access controls restricting personal data access to authorised personnel with a demonstrated need;
• Two-factor authentication available to all players for account access;
• Continuous monitoring for unauthorised access attempts and anomalous login patterns;
• Regular security assessments of the platform and its infrastructure.

9.2 Notwithstanding these measures, no system is completely immune from breach. In the event of a data breach that is likely to result in risk to your rights, jili333 will notify affected players and relevant authorities in accordance with applicable legal obligations.

10. Your Data Rights

10.1 Subject to applicable law and our legal retention obligations, you have the following rights in respect of your personal data held by jili333:

• Right of access: You may request a copy of the personal data jili333 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where retention is no longer necessary and no legal obligation requires continued retention.
• Right to restrict processing: You may request that jili333 restricts the processing of your data in certain circumstances, for example while the accuracy of data is disputed.
• Right to data portability: You may request that jili333 provide your personal data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
• Right to object: You may object to processing based on legitimate interests on grounds relating to your particular situation.

10.2 To exercise any of the above rights, please contact jili333 at [email protected] with the subject line "Data Rights Request". We will respond within 30 days. We may require identity verification before processing any data rights request.

11. Children & Minors

11.1 The jili333 platform is strictly restricted to persons aged 21 years and above. jili333 does not knowingly collect personal data from individuals under 21 years of age.

11.2 If jili333 becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be closed immediately, and the personal data will be deleted as soon as practicable subject to any legal retention obligations.

11.3 If you believe that a person under 21 has registered on the jili333 platform, please notify us immediately at [email protected].

12. Third-Party Links

12.1 The jili333 platform does not contain links to third-party websites in the course of normal player navigation. In the event that any third-party content or links are accessible via the platform in limited circumstances, jili333 is not responsible for the privacy practices of those third-party sites and encourages you to review their respective privacy policies independently.

13. Changes to This Privacy Policy

13.1 jili333 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or operational structure. Material changes will be communicated to registered players via email to their registered address or via a prominent notice on the platform at least 14 days before the change takes effect.

13.2 The current version of this Privacy Policy is always accessible at jili333.vu/privacy-policy. The effective date at the top of the policy indicates when the current version was last updated.

13.3 Your continued use of the jili333 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact & Complaints

14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or jili333's handling of your personal data, please contact us:

• Email — Data Privacy: [email protected] (subject: "Privacy Policy Query")
• Live Chat: 24/7 live chat support via the jili333 platform at jili333.vu

14.2 jili333 will acknowledge privacy-related queries within 48 hours and provide a substantive response within 30 calendar days. For complex requests, we may extend this period by a further 60 days with notification.

14.3 If you are not satisfied with jili333's response to your privacy complaint, you may escalate the matter to the data protection supervisory authority in the jurisdiction of our licensing authority.